You are here

At SFI, we are committed to recruiting, retaining and developing talented individuals. Our values start with a commitment to excellence in everything that we do. SFI is an Equal Opportunity Employer.

If you would like to be contacted or considered for roles with SFI, that become available, please send a copy of your resume to jobs@sfihealth.com. Your details will only be used for recruitment purposes and you will only be contacted in the event that the skills and experiences detailed in your resume matches selection criteria for our roles

AUS

Internal Sales Territory Manager (12-month Fixed Term)

Reporting to National Training Manager, you will be responsible for the sale and promotion of SFI Health’s complete product portfolio to selected Pharmacies, Health Food outlets and Healthcare practitioners.

Within this role you will be required to work collaboratively with other team members and analyse territory and sales data to ensure the continuing success and growth of your territory.

Key Responsibilities and Accountabilities:

  • Proactively make outbound calls to create new business opportunities with existing customers generating interest for campaigns, training and closing sales
  • Promoting the SFI Health’s Health Care Professional recommendation strategy
  • Ensure Key Account promotional activities are implemented and delivered on time
  • Deliver successful phone trainings to pharmacy and health food stores on a daily basis
  • Attend training as required, as well as quarterly meetings, annual conferences
  • Provide timely and accurate CRM records
  • • Ensure activities comply with legal and ethical standards and comply with Australian Self Medication Industry (ASMI) Code of Conduct and all other applicable laws and regulations

What you’ll need to succeed

  • A minimum of 2 years’ experience inside sales/customer service both inbound and outbound
  • A confident and engaging phone manner
  • Pharmacy or Health Food industry experience desirable but not essential
  • Strong communication skills demonstrating empathy and understanding
  • Excellent computer skills including navigation and the ability to grasp new systems
  • The ability to work under pressure and maintain a positive attitude
  • High attention to details
  • Self-Motivated and Reliable

If you are interested in this position, please send your CV to jobs@sfihealth.com

Marketing Manager Cognitive

Reporting to the EMEA Marketing Manager, the Marketing Manager Cognitive Portfolio will be involved in leading and managing the Marketing Plan and the related investments, product development processes, new product launches and support Digital Marketing activities in collaboration with Global and Regional functions for the EMEA Partners’ team.

Key Responsibilities & Accountabilities:

  • Design and execute 3-year Marketing Plan for the EMEA Distributors with Cognitive Products, with a focus on our premium and balanced Omega-3 and Omega-6 fatty acids range
  • Manage the 4 PS (Product, Price, Promotion and Place) assessing market readiness for NPD and manage the life cycle of existing brands to provide what is needed to continue growth.
  • Implement and/or adapt marketing concepts and marketing campaigns developed by Global Marketing in the EMEA region, in coordination with EMEA Marketing Manager and in collaboration with creative agencies and internal functions, such as Global Medical, Global Regulatory Global Digital and EMEA Digital Manager
  • Support the digital acceleration and the implementation of online sales across the different markets in the Region developing marketing contents and key communication messages consistently with the brands strategic positioning.
  • Drive marketing leadership in 5 Top markets and 3 Top brands supporting Partners, such as distributors operating locally with their own sale force and infrastructure, with their launch activities and their marketing strategies by creating and tracking of Joint Business Plans alongside the SFI Sales Management team
  • Collaborating with the EMEA Sales Manager Partners’ Market and the ME Sales Manager to develop regional promotional assets to support sales activities and/or increasing territories
  • Collect market data, competitor analysis, marketing plans, products positioning and communication for the EMEA Region within the Cognitive Portfolio
  • Manage the organization of eventual fairs, exhibition and partners meetings with support from the team
  • Manage and coordinate training events in collaboration with Global Medical

Skills:

  • Ability to work either individually or as part of a team with multiple internal, external and international stakeholders
  • Strong quantitative and analytical attitude
  • Strategic marketing experience
  • Commercial and digital awareness
  • Result and detail-oriented
  • Strong interpersonal skills with a positive “why not” outlook

Requirements: (Languages, Qualifications, Certificates)

  • Bachelor’s Degree in Marketing or Business Administration. A master's degree in business or marketing is preferred.
  • 6-8 years’ experience in Marketing/Communications, ideally with a Digital Marketing and Strategic Marketing background
  • Experience in consumer healthcare, knowledge and interest in Natural Medicines is highly preferred
  • Previous experience in managing B2B business and in supporting Partners and local distributors
  • Proficiency with Office package
  • Fluent Italian & English speaker

Location of Position:  The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact: Send your applications to: bioggio-recruiting@sfihealth.com

 

Sales Admin

We’re looking for a highly driven talent to support the International Sales Partner EMEA team with carrying out multiple tasks ranging from sales analyses to administrative activities. Reporting to the Sales Manager Partner EMEA the role will support the International Sales Partner team working with distribution partners across EMEA Region.

Key Responsibilities & Accountabilities:

  • Constantly monitor the performance of all the distributors by collecting and analysing the critical sales parameters (stock and sales) and preparing reports
  • Support the Sales Manager Partners Market in preparing budget, sales forecasts and yearly marketing plans for existing and/or new distributors
  • Create and keep price list updated
  • Support the team for the organization of events (launches, fairs, trainings) within and for the Region 
  • Create and maintain contractual conditions, monitor our contract platform and make sure that contracts are always valid and up-to-date, coordinate upload of each new contract on the platform, follow up for signatures, legalisation and delivery of contracts, prepare “price certificate” letters and all documents required
  • Support Finance and Customer Service in case of needs
  • Monitor cost center for A&P invest, accruals management, Register PO
  • Request and manage samples, guest’s assistance, travel organization and support creation and maintenance of customer contact lists

Skills:

  • Good analytical skills
  • Commercial awareness
  • Result and detail-oriented
  • Strong interpersonal skills with a positive “why not” outlook

Requirements: (Languages, Qualifications, Certificates)

  • 3-5 year of working experience
  • Previous experience in B2B business and in supporting Partners and local distributors, particularly in ME highly preferred
  • SAP knowledge
  • Healthcare knowledge and interest in Natural Medicines is highly preferred
  • Proficiency with Office package- particular Excel advance (Pivot required)
  • Fluent Italian & English speaker

Location of Position:

The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

Quality Control Analyst

To support the Quality Control Department of Soho Flordis UK in all compliance and analytical provision. Analytical duties will involve performing routine testing procedures for the appraisal of raw and intermediate materials and stability evaluation of finished products.

Key responsibilities and accountabilities:

  • Management of personal analytical workflow within the designated laboratory tasks.
  • Planning of assigned routine stability testing in accordance with documented ICH and internal stability programs
  • Responsible for checking documentation including delivery notes against CofA, CofC (Certificates of Analysis, Certificate of Conformity) against Raw Material Data Sheets
  • Review of inspection results and release of primary, secondary packaging and raw materials
  • Sampling of starting and packaging materials, semi-finished and finished products, as applicable, to approved procedures
  • Participate in planning and quality meetings as required, in support of the QC Lead, when QC is critical for a decision to be made and communicated
  • Standardization and Calibration of QC instrumentation and analytical techniques
  • Working with other departments within the business to resolve issues
  • Pharmacopeial testing of APIs
  • Report writing and cross checking of QC records
  • Assisting in new product development method transfer
  • Responsible for assisting the training of new team members
  • Review and confirmation of laboratory Standard Operating Procedures; analytical/TLC test methods and material specifications
  • Assist in the maintenance of the laboratory including cleaning and waste management duties as per agreed rotas
  • Completion of additional reasonable duties to ensure the efficient running of the QC department
  • Completion of all tasks in accordance with relevant Standard Operating Procedures

Skills, knowledge and experience:

  • Degree in Analytical Sciences or equivalent
  • Experienced in working in a GMP laboratory
  • Competent in the use of HPLC, GC and TLC instrumentation with an excellent understanding of traditional laboratory techniques, such as titrations, extractions, drying etc
  • Qualification and analytical method validation knowledge and experience
  • Experienced, resourceful and competent analyst who can demonstrate a good understanding of cGMP and Health and Safety within a laboratory
  • Self-driven, action-oriented mindset with a positive “can do” outlook
  • Demonstrated ability to think analytically, effectively plan, and communicate plans and actions
  • Strong interpersonal skills and excellent communicator
  • Mature, credible, and comfortable dealing with internal customers
  • Able to proactively identify areas of continuous improvement within area of responsibility
  • Innovative and creative thinker who proactively seeks solutions amongst uncertainty or ambiguity
  • Comfortable with change; prepared to alter the course as dictated by the business or customer needs
  • Passion for natural healthcare desirable

Location of Position:

The role will be based in Wigan (UK)

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

Sales & Brand Marketing Coordinator

The Sales & Brand Marketing Coordinator will be a custodian and ambassador for the SFI branded portfolio including their priority brand, Equazen in the cognitive health sector. He/she will help ensure implementation and evaluation of the annual brand plans.


Key responsibilities and accountabilities:

  • Support the Senior Brand Manager in the development and implementation of the annual brand plans for four portfolio areas
  • Ensure digital brand plans are implemented effectively and help manage digital aspects of SFI’s marketing communications including social media management and influencer activity, working closely with the appointed digital agency
  • Manage and oversee all aspects of SFI’s branded websites, sourcing and writing content to ensure they remain reflective and current with product offerings and compliant with current regulations
  • Assist the Customer Care team in answering customer queries
  • Provide support to new accounts and agencies by presenting and detailing product ranges via planned training days
  • Provide administration support to external sales teams, including completion of new retailer request forms, allergens forms etc.
  • Track and report on sales performance to internal stakeholders, detailing sales, campaign performance and market demands/trends
  • Lead advertising campaigns 
  • Support the Senior Brand Manager and Head of Sales & Marketing in NPD launches
  • Help carry out market research into NPD
  • Collate a competitor product and activity file to help generate NPD ideas
  • Assist the Marketing team in ensuring all campaigns/product launches are project managed, i.e. co-ordination of all actions required to create plans, budgets, regulatory submission as well as communication with creative and PR agencies etc.
  • Manage related profit targets and marketing budgets
  • Manage and monitor the annual Advertising and Promotions (A&P) budget
  • Support the Head of Sales & Marketing to establish and manage an effective commercially focused Marketing function
  • Monitor brand performance and competitor activity

Skills, knowledge and experience:

  • Bachelor degree, preferably in Marketing or Business Administration
  • 1-2 years in Brand Marketing or Digital experience
  • Self-driven, action-oriented mindset with a positive “can do” outlook
  • Must be digitally savvy and understand social media platforms
  • Demonstrated ability to think strategically, effectively plan, and translate strategy into tangible business plans and actions
  • Excellent communication skills
  • Brands and natural healthcare passionate

Location of Position:

The role will be based in Wigan (UK)

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

Regional Regulatory Affairs Business Officer

The Regional Regulatory Affairs Business Officer will provide support to the senior management team of Soho Flordis UK in all compliance and regulatory matters.

Key responsibilities and accountabilities:

  • Manage and maintenance of the company’s Manufacturing and Wholesale Dealers Authorisations in addition to the portfolio of Authorised products
  • Provide guidance to site Management team on regulatory compliance issues shared with QP, Quality Manager and external consultants
  • Build relationships and successfully liaise with the UK MHRA in order to transfer relevant information
  • Prepare and submit variations as and when required
  • Ensure compliance with new regulatory requirements, as they are issued/updated by the regulatory authorities and communicate they to relevant departments
  • Ensure post approval commitments are logged and acted upon
  • Provide regulatory requirements and timelines on SFI UK local portfolio/manufacturing NPD projects
  • Participate and support in regulatory inspections by the competent authority and customers
  • Ownership of the artwork process outlining requirements for labelling, and packaging
  • Develop and write Regulatory SOP’s
  • Ensure critical regulatory documents are maintained and reviewed on a regular basis e.g. BSE/TSE statements, Supply Chain Maps and API declarations

Skills, knowledge and experience:

  • 3 years + of Regulatory Affairs experience in complementary medicines and dietary supplements
  • Project management skills
  • Strong attention to details and results-oriented attitude
  • Excellent communication skills (verbal and written), comfortable in dealing with key stakeholders
  • Understanding of natural medicines and passion for clinically proven natural medicines
  • Strong commercial focus and ability to solve regulatory challenges in commercial situations

Location of Position:

The role will be based in Wigan (UK)

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com