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At SFI, we are committed to recruiting, retaining and developing talented individuals. Our values start with a commitment to excellence in everything that we do. SFI is an Equal Opportunity Employer.

If you would like to be contacted or considered for roles with SFI, that become available, please send a copy of your resume to jobs@sfihealth.com. Your details will only be used for recruitment purposes and you will only be contacted in the event that the skills and experiences detailed in your resume matches selection criteria for our roles

EMEA

Junior Business Development Manager

The Business Development Manager is a self-starter professional with a significant knowledge about database management and analytics tools and will devote the time in developing new business opportunities, generate new revenue and achieve business plan goals and objectives. The BD Manager is responsible to identify sales leads, pitch SFI services to new clients, develop the working relationship with new contacts and address the inquires of various healthcare clients in the assigned area.

Key Responsibilities & Accountabilities:

  • Build relationships with potential or existing clients to determine compatibility between their requirements and SFI CDMO capabilities in the field of food supplement, nutraceuticals and OTC products
  • Plan and facilitate initial client visits of the SFI CDMO sites and prepare the related reports
  • Prepare and deliver new client quotations in collaboration with the Project Manager(s) and negotiate agreements of sale 
  • Prepare business plan for new clients with the guidance of the Head of Business Unit
  • Transition new clients to the Project/Account Manager 
  • Input data and maintain Customer Relationship Management (CRM) database 
  • Contribute to the implementation of marketing initiatives including providing market information, distributing materials and attending tradeshows 
  • Develop and maintain a current understanding of SFI CDMO capabilities and capacity as well as the unique selling proposition 
  • Prepare an annual sales budget, achieve financial objectives and explain variances

Skills:

  • Structured, organized and proactive approach
  • Strong influential leadership skills and emotional intelligence
  • Ability to actively hunt for new business and to close sales 
  • Computer skills (Office package) and CRMs expert use
  • Excellent English communication (oral and written). German would be a plus
  • Ability to work with cross-functional site teams
  • Ability to travel including a clean driving record and government authorizations allowing ease of movement around the world 

Requirements: (Languages, Qualifications, Certificates)

  • Bachelor of Science or Master’s degree in Business Administration and equivalent directly-related experience. Master / PhD would be considerate as a plus
  • 5+ years’ experience in CDMO preferred in a Sales & Business Development and / or Commercial / Portfolio Development with relevant Operations exposure / experience in GMP & Food Supplements
  • Business development and/or marketing and financial courses
  • Proven track record of bringing in new business and negotiating contracts
  • Strong Network in the health care industry and broad but substantial knowledge base in OTC, Food Supplements, Nutraceuticals & API industry

Location of Position:

The role will report to our EMEA HQ near Lugano, Switzerland

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

EMEA

Data Analytics and Business Intelligence Manager

Soho Flordis International Switzerland SA, located in Bioggio (Lugano), part of SFI Group, a global premium natural healthcare company with a rich history of over 200 years which operates in the high-quality natural health sector, comprising pharmaceutical products and supplements made using natural substances and extracts, is looking for a EMEA Data Analytics and Business Intelligence Manager.

Key Responsibilities & Accountabilities:

We are looking for an analytics manager to join our growing SFI EMEA Commercial teams (Branded and B2B) to manage the processes for accurate data collection, processing and analysis. The ideal candidate has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our company. The Analytics Manager will work closely with leaders across sales, and marketing to support and implement high-quality, data-driven decisions especially important as we embark on a significant pan-EMEA Brand launch and rapidly expand our B2B Solutions team. They will ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for employees to follow. They will use predictive modeling and analytical techniques to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes. The right person for the job will apply their knowledge of data analysis to solving real-world problems faced by our company and finding opportunities for improvement across multiple projects, teams and business units.

  • Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
  • Oversee the design and delivery of reports and insights, that analyze business functions, market trends with consumers and key operations and Distributor Key Performance metrics.
  • Ensure accuracy of data and deliverables of reporting employees with policies and processes.
  • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.
  • Examine, interpret and report results of analytical initiatives to stakeholders in leadership, sales and marketing teams including external partners.
  • Organize and drive successful completion of data insight initiatives through effective management of data and effective collaboration with stakeholders.
  • Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.

Skills:

  • Strong problem solving, quantitative and analytical abilities.
  • Strong ability to plan and manage numerous processes, people and projects simultaneously.
  • Excellent communication and collaboration skills.

Requirements: (Languages, Qualifications, Certificates)

  • Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems
  • Ability to perform effective querying involving multiple tables and subqueries
  • Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
  • At least 3 years of experience in a position monitoring, managing, manipulating and drawing insights from data
  • Experience working with and creating databases and dashboards using all relevant data to inform decisions.
  • Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes.

Location of Position:

Bioggio (CH)

Who to Contact:

bioggio-recruiting@sfihealth.com

EMEA

Junior Global Brand Manager - Cognitive

As a Junior Global Brand Manager you will support the Global Marketing & Marketing team and direct report to the Global Brand Manager. You will be involved in projects related to product marketing, products strategies planning and events management.

Key Responsibilities & Accountabilities

  • Ensure a close strategic and tactical collaboration with the team (Medical Marketing Manager Cognitive, Global Product Regulatory Manager Cognitive)
  • Contribute to the on-line and off-line marketing activities related to the Cognitive portfolio at a global level
  • Support marketing activities for the promotion of the Cognitive Portfolio at in key regions (EMEA, USA and Asia) and closely monitor their implementation and local adaptation by affiliates and distributors
  • Manage marketing projects, providing regular update to Global Brand Marketing Manager of Cognitive portfolio
  • Maintain knowledge updated in terms of category trends, competitors and latest innovation
  • Support the Global Brand Marketing Manager Cognitive portfolio in leading the implementation of new product development projects in local markets and with Regions
  • Support country marketing and sales teams on an ongoing basis
  • Responsible for keep track of A&P budget expenses
  • Active role in defining cognitive products strategy (internationally) and roadmap to launch at a global level
  • Planning and implementation of projects with external providers, such as Agencies, media and external consultants
  • Help to define brand positioning and key messaging for all products in the cognitive portfolio
  • Preparation and execution of conferences, symposia, customer events etc.
  • Product-related booth support at trade fairs and exhibitions
  • Help in managing relationship with KOL, Patients’ Associations

Skills:

  • Excellent product championing skills
  • Ability to manage team projects in a collaborative and solution orientated way
  • Multiple language skills expected, English is mandatory
  • Confident and persuasive
  • Highly self-motivated 

Requirements: (Languages, Qualifications, Certificates)

  • Tertiary qualifications in marketing and/or life sciences and/or healthcare background
  • Minimum 3 years of healthcare industry marketing and sales experience (pharmaceuticals, CAMs, devices) in an international environment
  • Experienced in, and comfortable with, all parts of the marketing mix and well versed in digital marketing

Location of Position:

The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

EMEA

Senior Buyer

Reporting to the Head of Purchasing, the Senior Buyer is responsible to provide efficient purchasing and procurement management of material and services, within the company’s Supply Chain Management systems in conjunction with all related departments.

Key Responsibilities & Accountabilities:

  • Improve the efficiency and cost of purchases within the organization, ensuring that the organisation selects the most appropriate goods and services based on price, quality, delivery times and services support
  • Manage the qualified Suppliers / Materials portfolio independently, ensuring continuity and cost-effectiveness of supplies for the categories assigned including the Pharmaceutical Raw Materials category and primary packaging
  • Actively promote and support the use of best practises to ensure compliance with the organisation’s policies and procedures for all purchasing and procurement activities relating to vendors and suppliers of goods and services  
  • Ensure the business synergy between suppliers, manufacturers, relevant internal departments and clients
  • Collaborate with the Head of Purchasing and the Operations Dept. to develop an efficient procurement strategy and a proven cost reduction shipping method 
  • Drawn up contracts for the purchase of goods and / or services assigned and produce the related reports  
  • Keep all procurement files updated and using them as reference for the future

Skills:

  • Leadership skills
  • Negotiation skills
  • Excellent analytical and problem-solving abilities
  • Team working approach
  • Proven track record
  • Fluent Italian & good English speaker

Requirements:

  • Master’s degree in Business Administration or Engineering and previous experience in Supply Chain Management or Purchasing roles
  • At least 5 years’ experience in the role in the pharmaceutical industry

Location Of Position:

The role will be based in our EMEA HQ near Lugano, Switzerland

Who To Contact:

Send your applications to: bioggio-recruiting@sfihealth.com

AUS

Internal Sales Territory Manager (12-month Fixed Term)

Reporting to National Training Manager, you will be responsible for the sale and promotion of SFI Health’s complete product portfolio to selected Pharmacies, Health Food outlets and Healthcare practitioners.

Within this role you will be required to work collaboratively with other team members and analyse territory and sales data to ensure the continuing success and growth of your territory.

Key Responsibilities and Accountabilities:

  • Proactively make outbound calls to create new business opportunities with existing customers generating interest for campaigns, training and closing sales
  • Promoting the SFI Health’s Health Care Professional recommendation strategy
  • Ensure Key Account promotional activities are implemented and delivered on time
  • Deliver successful phone trainings to pharmacy and health food stores on a daily basis
  • Attend training as required, as well as quarterly meetings, annual conferences
  • Provide timely and accurate CRM records
  • • Ensure activities comply with legal and ethical standards and comply with Australian Self Medication Industry (ASMI) Code of Conduct and all other applicable laws and regulations

What you’ll need to succeed

  • A minimum of 2 years’ experience inside sales/customer service both inbound and outbound
  • A confident and engaging phone manner
  • Pharmacy or Health Food industry experience desirable but not essential
  • Strong communication skills demonstrating empathy and understanding
  • Excellent computer skills including navigation and the ability to grasp new systems
  • The ability to work under pressure and maintain a positive attitude
  • High attention to details
  • Self-Motivated and Reliable

If you are interested in this position, please send your CV to jobs@sfihealth.com

EMEA

Head of Engineering

The Head of Engineering EMEA is the strategic leader across all EMEA engineering functions and is responsible for engineering business strategy implementation for Switzerland and UK production plants.

Working closely with Manufacturing and Sales departments is responsible to exceed customer expectations for product development, quality, cost and delivery services.

Key Responsibilities & Accountabilities

  • Overall responsibility for Engineering and Maintenance activities across the business and the production plants
  • Drive Engineering Key Performance Indicators to ensure that all projects are delivered on cost and on time to the highest quality standards
  • Develop engineering strategies and processes to achieve business objectives and needs, concerning prices, quality and delivery targets
  • Ensure Lean strategy development and drive Continuous Improvement across all engineering related areas of the business
  • Collaborate with Manufacturing department to guarantee manufacturability of product ensuring quality, safety and environmental standards
  • Collaborate with the Head of Purchasing to ensure external contractors scouting efficiently
  • Ensure Health, Safety and Environmental issues are prioritised and facilitate

Skills:

  • People management, leadership and goal-oriented attitude
  • Excellent analytical and problem-solving abilities
  • Proven Project Management skills
  • Curiosity, proactivity and flexibility
  • Fluent Italian & good English speaker

Requirements:

  • Master’s degree in Engineering and previous experience as Responsible of Engineering in the pharmaceutical production field
  • Good knowledge of Lean and agile methodologies
  • Good knowledge of EHS processes (in UK regulation is a plus)
  • Proven experience in industrialization of process and product

The role will be based in our EMEA HQ near Lugano, Switzerland

If you are interested in this position, please send your CV to bioggio-recruiting@sfihealth.com