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At SFI, we are committed to recruiting, retaining and developing talented individuals. Our values start with a commitment to excellence in everything that we do. SFI is an Equal Opportunity Employer.

If you would like to be contacted or considered for roles with SFI, that become available, please send a copy of your resume to jobs@sfihealth.com. Your details will only be used for recruitment purposes and you will only be contacted in the event that the skills and experiences detailed in your resume matches selection criteria for our roles

AUS

Internal Sales Territory Manager (12-month Fixed Term)

Reporting to National Training Manager, you will be responsible for the sale and promotion of SFI Health’s complete product portfolio to selected Pharmacies, Health Food outlets and Healthcare practitioners.

Within this role you will be required to work collaboratively with other team members and analyse territory and sales data to ensure the continuing success and growth of your territory.

Key Responsibilities and Accountabilities:

  • Proactively make outbound calls to create new business opportunities with existing customers generating interest for campaigns, training and closing sales
  • Promoting the SFI Health’s Health Care Professional recommendation strategy
  • Ensure Key Account promotional activities are implemented and delivered on time
  • Deliver successful phone trainings to pharmacy and health food stores on a daily basis
  • Attend training as required, as well as quarterly meetings, annual conferences
  • Provide timely and accurate CRM records
  • • Ensure activities comply with legal and ethical standards and comply with Australian Self Medication Industry (ASMI) Code of Conduct and all other applicable laws and regulations

What you’ll need to succeed

  • A minimum of 2 years’ experience inside sales/customer service both inbound and outbound
  • A confident and engaging phone manner
  • Pharmacy or Health Food industry experience desirable but not essential
  • Strong communication skills demonstrating empathy and understanding
  • Excellent computer skills including navigation and the ability to grasp new systems
  • The ability to work under pressure and maintain a positive attitude
  • High attention to details
  • Self-Motivated and Reliable

If you are interested in this position, please send your CV to jobs@sfihealth.com

Marketing Manager Cognitive

Reporting to the EMEA Marketing Manager, the Marketing Manager Cognitive Portfolio will be involved in leading and managing the Marketing Plan and the related investments, product development processes, new product launches and support Digital Marketing activities in collaboration with Global and Regional functions for the EMEA Partners’ team.

Key Responsibilities & Accountabilities:

  • Design and execute 3-year Marketing Plan for the EMEA Distributors with Cognitive Products, with a focus on our premium and balanced Omega-3 and Omega-6 fatty acids range
  • Manage the 4 PS (Product, Price, Promotion and Place) assessing market readiness for NPD and manage the life cycle of existing brands to provide what is needed to continue growth.
  • Implement and/or adapt marketing concepts and marketing campaigns developed by Global Marketing in the EMEA region, in coordination with EMEA Marketing Manager and in collaboration with creative agencies and internal functions, such as Global Medical, Global Regulatory Global Digital and EMEA Digital Manager
  • Support the digital acceleration and the implementation of online sales across the different markets in the Region developing marketing contents and key communication messages consistently with the brands strategic positioning.
  • Drive marketing leadership in 5 Top markets and 3 Top brands supporting Partners, such as distributors operating locally with their own sale force and infrastructure, with their launch activities and their marketing strategies by creating and tracking of Joint Business Plans alongside the SFI Sales Management team
  • Collaborating with the EMEA Sales Manager Partners’ Market and the ME Sales Manager to develop regional promotional assets to support sales activities and/or increasing territories
  • Collect market data, competitor analysis, marketing plans, products positioning and communication for the EMEA Region within the Cognitive Portfolio
  • Manage the organization of eventual fairs, exhibition and partners meetings with support from the team
  • Manage and coordinate training events in collaboration with Global Medical

Skills:

  • Ability to work either individually or as part of a team with multiple internal, external and international stakeholders
  • Strong quantitative and analytical attitude
  • Strategic marketing experience
  • Commercial and digital awareness
  • Result and detail-oriented
  • Strong interpersonal skills with a positive “why not” outlook

Requirements: (Languages, Qualifications, Certificates)

  • Bachelor’s Degree in Marketing or Business Administration. A master's degree in business or marketing is preferred.
  • 6-8 years’ experience in Marketing/Communications, ideally with a Digital Marketing and Strategic Marketing background
  • Experience in consumer healthcare, knowledge and interest in Natural Medicines is highly preferred
  • Previous experience in managing B2B business and in supporting Partners and local distributors
  • Proficiency with Office package
  • Fluent Italian & English speaker

Location of Position:  The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact: Send your applications to: bioggio-recruiting@sfihealth.com

 

Junior Buyer

Reporting to the Head of Purchasing, the Junior Buyer is responsible to provide efficient purchasing and procurement management of material and services, within the company’s Supply Chain Management systems in conjunction with all related departments.

Key Responsibilities & Accountabilities:

  • Provide efficient purchasing and procurement management of assigned categories of material and services within the company’s Supply Chain Management systems, in conjunction with all related departments
  • Improve the efficiency and cost of purchases within the organization by identifying areas of potential cost reduction and analysing the impact of pricing changes for goods and services
  • Actively promote and support the use of best practises to ensure compliance with the organisation’s policies and procedures for all purchasing and procurement activities relating to vendors and suppliers of goods and services
  • Support the relevant departments for all purchasing and procurement activities relating to vendors and suppliers of goods and services for the assigned categories
  • For the assigned categories /portfolio manage the daily business independently, ensuring continuity in deliveries
  • Help drafting contracts for the purchase of goods and / or services assigned
  • Keep all procurement files updated and using them as reference for the future

Skills:

  • Leadership skills
  • Negotiation skills
  • Excellent analytical and problem-solving abilities
  • Team working approach
  • Proven track record
  • Fluent Italian & good English speaker
  • German knowledge can be considered a plus

Requirements: (Languages, Qualifications, Certificates)

  • Master’s degree in Business Administration or Engineering and previous experience in Supply Chain Management or Purchasing roles
  • At least 2/3 years’ experience in the role in the pharmaceutical industry

Location of Position:  The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact: Send your applications to: bioggio-recruiting@sfihealth.com

EMEA (based in UK)

Supply Chain Manager

The post holder will support achievement of the Company’s strategic objectives through effective management of the supply chain processes.

Work in collaboration with the Company’s vision and core values and behaviours.

Key Responsibilities & Accountabilities:

  • Ensure the effective management in the flow of goods and services within the Procurement, Planning and Warehouse functions of the business and for the administration of sales orders from receipt to despatch (Directly or via distribution centre)
  • Working with Regulatory and Quality to ensure raw materials are procured from accredited suppliers and managed through quarantine for release to production in a timely manner.
  • Development and maintenance of efficient procurement processes via the quality system of SOPs and current MRP system in place
  • Maintenance of effective cost control system which provides accurate information on current raw material prices and routings within the GMP production facility
  • Monitoring and Maintenance of Supplier Contracts
  • To encourage the training and development of designated resources in the areas of Procurement, Planning, Customer Service and Warehousing
  • Establish a list of approved and qualified suppliers in conjunction with the Quality Manager and maintain records showing the scope of their accepted supply
  • Work with Quality to set up new suppliers, raw materials and products on the dedicated company computer system
  • Monitor and review suppliers and price to ensure quality, cost and service criteria are optimized.
  • Work with Regulatory to provide information on API material/suppliers for licensed (THR) products
  • Provide regular forecast requirements to main suppliers in alignment with production requirements
  • Maintain accuracy of stock inventory within the computerised MRP system
  • Contributes through proper planning to reduce ITR and stock piling
  • Guarantees the compliance with the rules, regulations and provisions of the UK Authorities concerning the import / export activities of the Company’s products
  • Update of the MPF schedule and contribute to the monthly forecast meetings to ensure materials are received in a timely manner to fulfil the production schedule
  • Input into new product development via materials sourcing and costings

Skills:

  • Communication and interpersonal skills with the ability to build relationships with various internal and external stakeholders
  • Data focussed and analytical approach
  • Skilled negotiator adept at managing negotiations and commercially astute
  • Ability to work independently and as part of a cross-functional team with multiple internal and external stakeholders
  • Ability to coach, develop and mentor team
  • Highly organised with the ability to manage multiple projects with excellent attention to detail
  • Results focussed
  • Leadership skills
  • Business acumen and the ability to effectively plan and ensure delivery of tangible business plans and actions
  • Self-driven, action-oriented mindset with a positive can-do outlook
  • Credible and comfortable dealing with internal and external customers
  • Innovative and creative thinker who proactively seeks solutions amongst uncertainty or ambiguity
  • Comfortable with change; prepared to alter the course as dictated by the business or customer needs

Requirements: (Languages, Qualifications, Certificates)

  • Degree level of equivalent qualification
  • Significant Supply Chain including stock control, planning, customer service and Distribution management experience ideally within pharmaceutical or the food manufacturing sector
  • Management of negotiations including the utilisation of procurement processes including contract development, SLAs and risk assessments
  • Experience in data management
  • SAP Knowledge and Management
  • Passion for natural healthcare desirable

Location of Position:

WIGAN - UK

Who to Contact:

bioggio-recruiting@sfihealth.com

EMEA

Junior Business Development Manager

The Business Development Manager is a self-starter professional with a significant knowledge about database management and analytics tools and will devote the time in developing new business opportunities, generate new revenue and achieve business plan goals and objectives. The BD Manager is responsible to identify sales leads, pitch SFI services to new clients, develop the working relationship with new contacts and address the inquires of various healthcare clients in the assigned area.

Key Responsibilities & Accountabilities:

  • Build relationships with potential or existing clients to determine compatibility between their requirements and SFI CDMO capabilities in the field of food supplement, nutraceuticals and OTC products
  • Plan and facilitate initial client visits of the SFI CDMO sites and prepare the related reports
  • Prepare and deliver new client quotations in collaboration with the Project Manager(s) and negotiate agreements of sale 
  • Prepare business plan for new clients with the guidance of the Head of Business Unit
  • Transition new clients to the Project/Account Manager 
  • Input data and maintain Customer Relationship Management (CRM) database 
  • Contribute to the implementation of marketing initiatives including providing market information, distributing materials and attending tradeshows 
  • Develop and maintain a current understanding of SFI CDMO capabilities and capacity as well as the unique selling proposition 
  • Prepare an annual sales budget, achieve financial objectives and explain variances

Skills:

  • Structured, organized and proactive approach
  • Strong influential leadership skills and emotional intelligence
  • Ability to actively hunt for new business and to close sales 
  • Computer skills (Office package) and CRMs expert use
  • Excellent English communication (oral and written). German would be a plus
  • Ability to work with cross-functional site teams
  • Ability to travel including a clean driving record and government authorizations allowing ease of movement around the world 

Requirements: (Languages, Qualifications, Certificates)

  • Bachelor of Science or Master’s degree in Business Administration and equivalent directly-related experience. Master / PhD would be considerate as a plus
  • 5+ years’ experience in CDMO preferred in a Sales & Business Development and / or Commercial / Portfolio Development with relevant Operations exposure / experience in GMP & Food Supplements
  • Business development and/or marketing and financial courses
  • Proven track record of bringing in new business and negotiating contracts
  • Strong Network in the health care industry and broad but substantial knowledge base in OTC, Food Supplements, Nutraceuticals & API industry

Location of Position:

The role will report to our EMEA HQ near Lugano, Switzerland

Who to Contact:

Send your applications to: bioggio-recruiting@sfihealth.com